FAQ

Can I pick up my order at Heritage?

Right now, we don't have the capacity to handle orders in the Heritage building. ALL orders will be shipped to you!

How long will it take to get my order?

All orders will be processed between 1-5 business days. Once shipped, you will receive your order at the rate of shipping you selected.

What if there is a problem with my order?

If there is a problem with your order, please fill out the contact form under the Contact tab on the menu. Please describe the problem as best you can, and someone will reach out to you as soon as possible to resolve the problem.

How do I know what size to get?

There is a size chart listed in each product listing with measurements. All apparel is in a unisex style and at least 50% polyester for a comfortable feel.

What if I have an idea to share?

Totally open to hearing ideas for the merch website! Although, not all ideas may be able to happen, they will all be considered. Please share your ideas through the Contact form under the Contact tab on the menu.

Will Heritage staff be able to answer any questions about merch?

It may be helpful to know that Heritage merch is not run by any of the staff. Heritage merch is run and produced by a volunteer member of Heritage. Although staff may be able to answer some questions, it would be best to use the Contact form to give your ideas/input/questions.